Submit a Warranty Claim
Experiencing issues with a product under warranty? Fill out the form below to claim your warranty, and Sunco will help with the next steps.
Sunco support
Warranty Claim
Register warranty coverage, submit a warranty claim, and review warranty questions.
Warranty FAQs
Answers focused on warranty coverage, registration, claims, and batch-code questions.
Warranty Support
What is your full Warranty Policy?
Sunco offers warranties that are displayed on each product page. Please refer to the Sunco Warranty Policy for additional details.
Do I need to register my product to claim a warranty issue?
You do not need to register your product to claim a warranty issue. However, you can extend your warranty period on qualifying products by registering. Please refer to the Sunco Warranty Policy for additional details.
How do I add an extended 2-year warranty on qualifying products?
Register your product and provide your order ID, name, email, and product details to extend warranty coverage by an additional two years.
How do I process a warranty claim?
Submit a Warranty Claim or email support@sunco.com with your order number, the number of lights not working as intended, and your current shipping address.
Where is the batch code?
The batch code can be found on the product label, either near the product specifications or at the end of the warning label. Batch codes are typically a 4 or 6 digit number indicating the week/month and year manufactured.